Terms of service

Bejil is a store operated by Novaro. These Terms and Conditions govern access to and use of the website http://bejil.com/ (referred to here as the "Website"), operated by Novaro, registered under company number 92668550, with its registered office at Dorine Verschureplein 6a, 6181 AS Elsloo, the Netherlands. They also apply to the products and services offered through the Website.

By accessing the Website or using the services provided, you agree to be legally bound by these Terms.

Store name: Bejil
Company name: Novaro
Company number: 92668550
VAT number: NL228019448B01
Address: Dorine Verschureplein 6a, 6181 AS Elsloo, the Netherlands
Email: support@bejil.com

No registration is needed to browse the Website. To purchase products or use certain services, however, you must register and accept these Terms.

Bejil offers a wide range of everyday products, including gadgets, kids, pets, kitchenware, and garden items, through the Website. These Terms set out the rights and obligations between Novaro and its users.

If you do not agree with these Terms, please do not use the Website or our services.

This Website is operated by Novaro. The words "we," "us," and "our" refer to Novaro, trading as Bejil.

Any future updates, features, or services added to the Website will also fall under these Terms. The most recent version is always available on this page. Novaro may revise these Terms at any time, and changes take effect once published.

Our online shop runs on Shopify Inc., which provides the technical infrastructure for our e-commerce operations.

SECTION 1 – ONLINE STORE CONDITIONS

By accepting these Terms, you confirm that you have full legal capacity under the laws of your country of residence, or that you have parental or guardian consent in the case of dependent minors.

Unlawful use of the Website or any breach of regulations, copyright laws included, is strictly prohibited.

Introducing viruses, malicious code, or other harmful software is not permitted.

Violations may lead to immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to limit access to the Website or services to any individual at our discretion.

You understand that information, payment details aside, may travel across various networks and be adapted to meet technical requirements. Payment information is always encrypted during transfer.

You may not reproduce, duplicate, sell, or exploit any part of the Website, services, or contact details without our prior written permission.

Section headings are included for convenience only and do not affect interpretation.

SECTION 3 – CONTENT ACCURACY AND TIMELINESS

We make no guarantee about the accuracy, completeness, or timeliness of any information on the Website. All content is provided for general information only and should not replace personalized advice.

Some material may be out of date and is kept for reference. We reserve the right to update or change content but are under no obligation to do so. Reviewing the Website for changes is your responsibility.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES

All prices may change at any time without notice.

We reserve the right to modify or discontinue services, product offerings, or any part of the Website at our sole discretion.

We are not liable for any price changes, service interruptions, or discontinuations.

SECTION 5 – PRODUCT INFORMATION

Certain products may be available only through the Website and depend on stock availability. Our Return Policy governs returns and exchanges.

We aim to display products as accurately as possible, though colors may vary depending on your device settings.

We reserve the right to limit product sales to specific regions or groups and to change product details at any time. Offers are void where prohibited by law.

We do not warrant that products or services will meet your personal expectations, or that any identified defects will be corrected.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION

We may refuse or cancel orders at our discretion. Purchase quantities per individual, household, or order may be restricted. Affected customers will be contacted using the details provided.

You agree to provide accurate, complete, and current account and billing information.

For more information, please see our Return and Refund Policy.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES

We may give access to tools or services from third-party providers, over which we have no monitoring or control.

You acknowledge that these tools are provided "as is" with no warranties or guarantees. Your use of them is entirely at your own risk.

You should review the terms and policies of any relevant third-party providers before using these tools.

Any future tools or features added to the Website will also fall under these Terms.

SECTION 8 – THIRD-PARTY LINKS AND CONTENT

The Website may contain content or offers from third parties.

External links are provided for information only, and we take no responsibility for third-party content or actions.

We encourage you to review the terms and privacy policies of any third-party websites before engaging with them. Any complaints about third-party products should be directed to the relevant providers.

SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK

If you submit content such as reviews, suggestions, or contest entries, you grant us unrestricted rights to use, reproduce, publish, and distribute that content in any form.

We are not obliged to keep submissions confidential, to pay for them, or to respond.

We reserve the right to remove any content we consider inappropriate, offensive, defamatory, obscene, or unlawful.

You warrant that your submitted content does not infringe the rights of others, contains no harmful software, and includes nothing false or misleading. You are solely responsible for your contributions.

We accept no responsibility for user-generated or third-party content displayed on the Website.

SECTION 10 – PERSONAL INFORMATION

All personal details you provide through our online store are handled in line with our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

From time to time there may be typographical mistakes, inaccuracies, or omissions on our Website or within our Services, particularly regarding product details, prices, promotional offers, shipping fees, delivery schedules, or product availability.

We reserve the right to correct errors, update information, or cancel orders if any content within the Service or on connected websites turns out to be incorrect, at any time and without prior notice, even after an order has been submitted.

We are under no obligation to revise or clarify information within the Service or on any linked platform, including but not limited to pricing details, except where required by law. The presence of a stated update date does not mean that all information has been fully updated or remains current.

SECTION 12 – UNACCEPTABLE USES

In addition to the restrictions already set out in these Terms, the following uses of our Website or its content are strictly forbidden:

(a) engaging in activities that violate any applicable law or regulation;
(b) encouraging third parties to take part in illegal acts;
(c) breaching local, national, or international laws;
(d) infringing intellectual property rights belonging to Novaro or others;
(e) harassing, abusing, insulting, defaming, discriminating against, or harming others;
(f) spreading false, deceptive, or misleading information;
(g) distributing malware, viruses, or other harmful technologies that may compromise the Service or Website;
(h) unauthorized harvesting or tracking of other users' personal information;
(i) engaging in spam, phishing, scraping, or similar activities;
(j) using the Website for unethical, immoral, or offensive purposes;
(k) bypassing or tampering with security features of the Service or associated websites.

We reserve the right to restrict access to anyone who violates these terms.

SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY

We do not guarantee that our Services will always run without interruption, or be timely, secure, or free from errors.

We do not promise that any results obtained through the Service will be reliable or accurate.

You acknowledge that we may temporarily suspend or permanently withdraw the Service at any time without notice.

Your use of the Website, products, and services is at your sole risk. Everything provided through the Website is offered "as is" and "as available" with no express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

Novaro, its employees, partners, suppliers, and affiliates are not liable for any direct, indirect, incidental, consequential, or special damages, including but not limited to lost profits, lost data, replacement costs, or other damages, even if they were made aware of the possibility of such damages. Where limitations of liability are restricted by law, the minimal allowable limits will apply.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Novaro, together with its affiliates, subsidiaries, employees, agents, and directors, against all third-party claims, demands, liabilities, or expenses (legal fees included) arising from your breach of these Terms, violation of laws, or infringement of third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions stay in full force. Any invalid provision will be enforced to the maximum extent permitted by law.

SECTION 16 – TERMINATION

Any obligations or liabilities that arose before the termination date survive the termination of this Agreement.

You may stop using the Website at any time and let us know, which ends this agreement.

If you breach these Terms, we reserve the right to end this Agreement without prior notice. All outstanding obligations from before termination remain valid. We may also suspend your access to our Services.

SECTION 17 – COMPLETE AGREEMENT

Our failure to enforce any part of these Terms is not a waiver of those rights.

These Terms, together with all referenced policies and notices, make up the entire agreement between you and Novaro, replacing any earlier oral or written agreements.

Any ambiguity in the interpretation of these Terms will not be held against the party who drafted them.

SECTION 18 – GOVERNING LAW

These Terms, along with any other agreements relating to the provision of our Services, are governed by the laws of the Netherlands.

SECTION 19 – CHANGES TO TERMS OF SERVICE

The most up-to-date version of these Terms is always available on this page.

Novaro reserves the right to update, modify, or replace any portion of these Terms by posting changes on the Website. Checking regularly for updates is your responsibility. Continued use of the Website after changes means you accept the revised Terms.

SECTION 20 – RETURNS AND REFUNDS

Sometimes a product is not quite the right fit, and that is completely fine. At Bejil we want you to shop with full confidence, so here is exactly how returns and refunds work.

Our return window

You have 60 days from the day your order is delivered to request a return. That gives you plenty of time to make sure everything is right.

Condition of returned items

To be accepted, items should be unused, in their original condition, and returned with all original packaging.

No restocking fees

There are no restocking fees, ever. What you paid is what comes back to you, in line with this policy.

How to start a return

Starting a return is simple. Send us an email at support@bejil.com with your order number, and we will guide you through every step.

Return shipping

Return shipping costs are covered by the customer. We recommend choosing a trackable shipping method so you can follow your parcel on its way back to us.

Exchanges

Would you prefer a different item instead? Exchanges are available on request, so just mention it when you reach out.

Refunds

Once your return reaches us and has been inspected, your refund is processed within 7 business days to your original payment method. Keep in mind that your bank or payment provider may need a little extra time before it appears.

We are here to help

If anything is ever unclear, we are only a message away. Feel free to email us at support@bejil.com anytime, and we will be glad to help.

SECTION 21 – CONTACT INFORMATION

For questions, feedback, or support, please contact us:

Follow @bejil.us and stay close to everything new at Bejil.

Thank you for choosing Bejil, where everyday products and dependable service come together.

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